Shipping Policy
Shipping in India
- Free shipping on all products for COD and prepaid orders.
- Once the domestic order is placed, it takes 1 to 2 business days to dispatch after placing the order. Then 4 to 5 business days for it to get delivered.
- So, the estimated time would be 7 to 10 working days. You will receive the tracking details once your order has been shipped.
- These timelines may be affected due to current situations.
International Shipping
Due to the COVID - 19 regulations in Surat, India shipping might be delayed for 1 month.
The International Shipping cost are as mentioned below.
| Weight | Shipping charges |
| 0-1kg | ₹1,500 |
| 1-2kg | ₹2,000 |
| 2-3kg | ₹2,500 |
| 3-4kg | ₹3,000 |
| 4-5kg | ₹3,500 |
| 5-6kg | ₹4,000 |
| 6-7kg | ₹4,500 |
| 7-8kg | ₹5,000 |
| 8-9kg | ₹5,500 |
| 9-10kg | ₹6,000 |
| 10-11kg | ₹6,500 |
| 11-12kg | ₹7,000 |
| 12-13kg | ₹7,500 |
| 13-15kg | ₹8,000 |
| 15-20kg | ₹10,000 |
Order is placed it can be cancelled within 24 hours only.
1. If you cancel your order, we will refund the amount with 5% deduction from the whole amount as there will be Payment gateway transaction fees charged .
2. We unfortunately do not have exchange policy for the international customers.
3. Order is placed it can be cancelled within 24 hours only.
4. Once the product goes into customization process the order cannot be cancelled.
5. For Exchange - Freight charges and custom duty to be borne by the customer.
- Once the international order is placed, it takes 15 to 20 working days to dispatch after placing the order.
- If customization is added it will take more 10 to 14 working days to dispatch.
- So, the estimated time would be 20 to 25 working days for the order to get delivered. You will receive the tracking details once your order has been shipped.
- These timelines may be affected due to current situations. Prices are inclusive of shipping charges. Any other charges like import duty has to be borne by the customer.
-If the import duty is not paid by the customer the product will be destroyed/abandoned by the custom department and the refund will not be given for that particular order.
- If the shipping address is wrong or any mistake is made by the customer, then the customer has to make the extra payment for any changes in their address.
- Customer duty has to be paid within 2 days after the shipment arrives at your location/country.
- Our international delivery partner is DHL.