Exchanges and Returns Policy

Ayyana.com Follows A Friendly Policy To Ensure Your Purchases Are Free Of Stress. We Offer A “100% Buyer Protection Program” For Our Valued Customers. We Are Always With You, Before And After Your Purchase. As An Additional Measure, Please Read Through The Following Terms & Conditions Prior To Making A Purchase.

In All Cases Of Exchange, You Can Drop Us A Mail At ayyanaclothing@gmail.Com And You Will Get A Revert Within 48-72 Working Hours.

We Are Committed To Make Your Shopping Experience As Fuss-Free And Enjoyable As Much As Possible! Making A Purchase Indicates That You Have Acknowledged, Understood, And Agree To Adhere To The Following Terms And Conditions. (You Have To Agree To Our Policy Before You Purchases Any Product from Our Store)

What Is The Return & Exchange Policy On Ayyana clothing?

We Can Exchange Product With Same Amount Or Difference Amount Product (Difference Amount Will Pay By Customer If Customer Choose Less Amount Product We Can Settle Remaining Amount From Our Side As Well).

If The Customer Has Any Issue & Want To Exchange The Product Then She/he Needs To Mail Us At ayyanaclothing@gmail.com Or WhatsApp Us On +91 99745 60555 (Only WhatsApp Messaging Allowed) Within 2 Days From The Date Of Delivery Of The Parcel, Customer Needs To Raise Request.

If A Reverse Pickup Facility Is Available On Your Pin Code We Will Arrange A Pick-Up For The Same Place Of Delivery And Re-Send The Product. Please Note: Reverse Pick-Up Might Not Be Available On Few Pin-Codes. In This Case The Customer Is Requested To Send Back With The Customer Name And Mobile On It.

Only Products Which Are Unused, Unworn, Unwashed, Undamaged, With All Its Labels And Tags Completely Intact In The Original Packaging Are Eligible For Exchange.

Please Note That We Incur A Lot Of Charges To Deliver A Product To You. Therefore Courier/Other Charges Needs To Be Paid By Customers. 

Exchange Available For All Types of Orders. Products Bought During Sale Or Purchased With Discount/Coupon Code/Gift Voucher Or Used Any Kind Of Offer During Checkout Are Not Eligible For Returns. We Don’t Take Returns On Items Sold Once.

If You Received A Defective/Damage Or A Wrong Product From Our Side For Claim You Must Be Send A Pre-Opening Video Within A 48 Hours, If You’re Not Able To Provide Pre-Opening Video Of Wrong Product/Parcel We Can Not Pass Your Claim For Wrong Product. However, When A Product Is Shipped From Our Warehouse It Goes Under 3 Layers Of Quality Check And We Record The Process For Your Reference As Well. Still, If There Is An Issue With The Product We Would Resolve It For You.

Customized/Made To Order Products Cannot Be Returned Or Exchanged.

Once We Received Your Product At Our Warehouse, Your Product Will Be Sent For (Qc) Quality Check. After Verifying Your Parcel From Our Side, We Will Process Your Request As Well.

Can I Cancel My Order?

You Can Cancel Your Order Within 24 Hours Of Order And Cancellation Is Only Possible If The Order Is Not Dispatched From Our Warehouse. For Cancellation Of Pre-Paid Order, We Will Deduct Cancellation Charge As Per Product Amount. The Customer Agrees Not To Dispute The Decision Made By Ayyana Clothing And Accept The Ayyana Clothing Decision Regarding The Cancellation.

We Endeavour To Ensure That Every Transaction At Our Website Is Seamless. We Take Great Care In Delivering Our Products And Adhere To The Highest Quality Standards.

We Suggest That The Customer Should Read The Product Description & Have A Look At All The Pictures Before Ordering. You Can Also Contact Us To Know More Details About The Product If Needed.

Our Products Are Made And Handled By Human Hands Involving Various Processes. There Is Bound To Be Variations In Colour, Finish And Overall Look. The Colours You See On Our Website Will Depend On The Accuracy Of Your Monitor For Which Subtle Variations Must Be Acknowledged.

10-12% Colour Difference Depends On The Screen Resolution Of The Device Used By The Client And Camera Lights, Please Don’t Expect An Exchange Or Return For The Same.

We Have Made Every Effort To Display The Colours Of Our Products That Appear On Bahu Palace As Accurately As Possible. However, As Computer Monitors, Tablets And Mobile Devices Vary, We Cannot Guarantee That Your Monitor's Display Of A Colour Will Be Completely Accurate.

Disclaimer: Model Images Are Only Representative. Slight Variation In Color, Fabric & Work Is Possible Due To Lightings & Flash While Photo Shoot.

Note: Decoration Material Like Tassels, Purse, Jewelry, And Any Other Accessory Showing In The Image Are Not Included With The Product Always Check Description Before Purchase.

Note: Any Dispute Arise Between The Parties, Only Surat Court Have Jurisdiction To Settle The Dispute.